boki

Is there a way, for testing purposes at least, to connect your computer to your router using a network cable (to avoid wireless connection completely and the amplifier)? Then you should repeat all those tests and see what comes out. My results are similar to those of Leatherface, regarding the speed. Yours response times seem a bit too high for a connection originating from Germany (would be normal for India, i.e.). Did you problems start with adding that extender? Or, can you connect the issue start with anything you have done on the computer or router?

Host - % | Sent | Recv | Best | Avrg | Wrst | Last | ns1017393.ip-135-148-137.us - 26 | 50 | 37 | 112 | 113 | 126 | 113 | 26 % packets lost on jay1, ping very stable the situation is improving lately, though.

Definitively not issue on the client side. having these issues myself lately. It is not the packet loss shown on the WinMTR, because with the same amount of packet loss, I do not have any lag or connection issues with any other ET server. Those are simply dropped ICMP packets. There is an issue with Jay1. Ping goes up by 2x or even 3x and the game eventually gets unplayable. Then suddenly the lag is completely gone (the packet loss still shown on the WinMTR, so it is not affecting or causing lag issues) and one can normally play. The issue is either happening on the server or something else is affecting the network performance (not a connection issue). Another thing - Jay1 is the only server where you can be hit behind the corner, another signal there is a network issue on the server side. @Bison90 I see your ping is fluctuating quite a bit (big difference between best and worst with high average). Can you, please, run a network connection test and post a screenshot of it? You can run it here: https://www.speedtest.net/

Regarding lag issues, I just had a look into submitted WinMTR stats. The loss is definitively happening on Jay1. I am constantly having lag issues on Jay1 too and yesterday it went to extreme where I could not even connect to the server or it took very long until I would be finally connected. 🤪 Right now, miraculously, the lag is completely gone and everything is fast, green and blue. 🥰 Where there known issues with jay1 lately, are they resolved by now? @daredevil

The lag is still very present, to the point I cannot play. It seems the issue is caused by Cogent servers be6057.rcr21.zag01.atlas.cogentco.com - 13 | 101 | 88 | 16 | 16 | 34 | 17 | | be2811.ccr52.vie01.atlas.cogentco.com - 20 | 85 | 68 | 16 | 17 | 63 | 16 | I did contacted them and their response is that this is not a real packet loss, but rather ICMP command drops. But, I cannot but ask myself, why would these servers drop ICMP packets anyway, unless it cannot handle the traffic volume? This is now going for about a month and just not sure how to get to a solution. However, since I am not a Cogent customer, I could not pursue this further and argue about it. Anyone having an idea how to make Cogent to do something about it? Maybe running a more sophisticated test and then present more representative data?

Having the same issue. Cannot join jay1 and when I succeeded today (took a while to get in), the lag was so high, I could not play. EDIT: Was able to connect a few minutes ago, but the lag is still very present. I have already a thread open for it, so will continue there.

This is new to me too. Would you be so kind and film the preparation process too?

It does not seem like you have tried what I have suggested to you. or at least, you did not provide any feedback about it. Please, try what I (and others) have suggested before posting again. There is no sense in not following our steps and continue asking for help. According to new screenshots, these are confirming the existing suspicion - it is your connection in question. You can try to reconnect with these commands, after dropping out: /connect jay1.clan-fa.com or to a different server /connect jay2.clan-fa.com Please, try suggested steps and provide feedback on it, thank you (see my previous post above)

Do not open the laptop yet. Find a software which can measure temperatures inside the computer, there should be plenty of free software for that. Does the computer freeze also randomly at any other activity? Do not open your laptop if you have no idea what you are doing. It is not just unscrewing a few screws, you have to know what to do in which order. Also, even if you open it successfully, putting it back together might prove challenging, so tracking carefully what goes where is highly advisable.

This looks to me like your router is restarting itself or your WiFi connection is dropping. Another reason could be connection restart (happens daily at least once for most ISP customers). Every time this happens, if you stay in the game, you will not be able to connect to the last server you were connected to, for a while. You will be able to connect to other servers just fine. To mitigate this re-connection problem, quit the game immediately after you drop out. You should be able to normally connect to the server again on the next attempt. You can do the following to check if the connection is possibly dropping while you are in the game session: Open a command or power-shell console in Windows (or equivalent on Linux) and type the following command ping jay1.clan-fa.com -n 36000 then hit the enter key to execute the command. This will continuously ping the jay1 server for 10 hours. Note: you can quit this anytime by pressing the CTRL+C keys or simply close the window. Start the pinging process and start the game and play. As soon you get dropped out of the server, quit the game and look into the pinging process windows. If you see anything similar to 'network destination could not be reached', or 'network destination timed out' this means the connection dropped. Also, feel free to contact me when you see me on Jay1, I can help you with all this, if you need anything.

this is ping result of jay1.clan-fa.com Ping statistics for xxx.xxx.xxx.xxx: Packets: Sent = 300, Received = 217, Lost = 83 (27% loss), Approximate round trip times in milli-seconds: Minimum = 112ms, Maximum = 146ms, Average = 114ms

I took a couple of metering for different servers. As you can see, only the jay1 server is losing packets. I am not the only one complaining about the issue. Also to note, is that jay1 has unusually many nodes in between, unlike other servers located in the USA. jay1.clan-fa.com losing 26% of packets, which is very high. |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 101 | 101 | 0 | 0 | 15 | 0 | | xxxxxxx - 91 | 22 | 2 | 0 | 4 | 4 | 4 | | xxxxxxxx - 0 | 101 | 101 | 4 | 5 | 22 | 5 | | hri12-gri21-2.ip.t-com.hr - 0 | 101 | 101 | 5 | 5 | 16 | 5 | | htr11-hri12.ip.t-com.hr - 0 | 101 | 101 | 7 | 8 | 17 | 8 | | gtr11-htr11-3.ip.t-com.hr - 0 | 101 | 101 | 7 | 8 | 37 | 7 | | be6057.rcr21.zag01.atlas.cogentco.com - 19 | 59 | 48 | 15 | 15 | 18 | 16 | | be2811.ccr52.vie01.atlas.cogentco.com - 16 | 63 | 53 | 15 | 16 | 21 | 16 | | vie-vie2-pb1-nc5.at.eu - 0 | 101 | 101 | 24 | 24 | 29 | 24 | | vie-vie2-sbb1-8k.at.eu - 0 | 101 | 101 | 24 | 26 | 40 | 26 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | vie-vie2-sbb1-8k.at.eu - 0 | 101 | 101 | 25 | 26 | 40 | 26 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | be101.sbg-g2-nc5.fr.eu - 0 | 101 | 101 | 26 | 33 | 117 | 27 | | be103.par-gsw-sbb1-nc5.fr.eu - 0 | 101 | 101 | 32 | 33 | 47 | 33 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | vl1332.was1-vin1-g1-nc5.wa.us - 17 | 62 | 52 | 162 | 164 | 169 | 164 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | ns1017393.ip-135-148-137.us - 26 | 50 | 37 | 112 | 113 | 126 | 113 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider 8.8.8.8 |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 101 | 101 | 0 | 0 | 13 | 0 | | xxxxxxxxxx - 87 | 23 | 3 | 0 | 3 | 4 | 4 | | xxxxxxxxxxx - 0 | 101 | 101 | 3 | 4 | 31 | 4 | | hri13-gri21.ip.t-com.hr - 0 | 101 | 101 | 5 | 5 | 15 | 5 | | hdr11-hri13-2.ip.t-com.hr - 0 | 101 | 101 | 5 | 6 | 21 | 7 | | gtr09-hdr11-3.ip.t-com.hr - 0 | 101 | 101 | 6 | 7 | 41 | 6 | | No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 | | 172.253.51.195 - 0 | 101 | 101 | 10 | 11 | 21 | 11 | | 216.239.49.79 - 0 | 101 | 101 | 11 | 12 | 21 | 12 | | dns.google - 0 | 101 | 101 | 11 | 12 | 21 | 12 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider jay2.clan-fa.com (very small loss, can be neglected) |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 179 | 179 | 0 | 0 | 31 | 0 | | xxxxxxxxx - 74 | 46 | 12 | 0 | 4 | 4 | 4 | | xxxxxxxxxxxx - 0 | 179 | 179 | 4 | 5 | 31 | 5 | | hri13-gri21.ip.t-com.hr - 0 | 179 | 179 | 5 | 6 | 30 | 6 | | hdr11-hri13.ip.t-com.hr - 0 | 179 | 179 | 6 | 7 | 31 | 7 | | gte01-hdr11-4.ip.t-com.hr - 0 | 179 | 179 | 6 | 7 | 35 | 7 | | 212.162.29.37 - 0 | 179 | 179 | 17 | 19 | 50 | 17 | | No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 | | CHOOPA-LLC.ear1.NewYork6.Level3.net - 1 | 175 | 174 | 116 | 122 | 146 | 132 | | No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 | | 108-61-21-94.constant.com - 2 | 171 | 169 | 114 | 118 | 125 | 118 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider et.teammuppet.com using similar route as jay1 (the first several nodes) and experiencing the same packet loss on two nodes, however not on the destination node, as jay1 |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 151 | 151 | 0 | 0 | 15 | 0 | | xxxxxxxxx - 75 | 39 | 10 | 0 | 4 | 4 | 4 | | xxxxxxxxxxxx - 0 | 151 | 151 | 4 | 5 | 24 | 4 | | hri12-gri21-2.ip.t-com.hr - 0 | 151 | 151 | 5 | 6 | 12 | 6 | | htr11-hri12-2.ip.t-com.hr - 0 | 151 | 151 | 8 | 8 | 15 | 8 | | gtr11-htr11.ip.t-com.hr - 0 | 151 | 151 | 8 | 9 | 28 | 8 | | be6057.rcr21.zag01.atlas.cogentco.com - 13 | 101 | 88 | 16 | 16 | 34 | 17 | | be2811.ccr52.vie01.atlas.cogentco.com - 20 | 85 | 68 | 16 | 17 | 63 | 16 | | vie-vie2-pb1-nc5.at.eu - 0 | 151 | 151 | 24 | 24 | 30 | 25 | | vie-vie2-sbb1-8k.at.eu - 0 | 151 | 151 | 25 | 27 | 47 | 26 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | vie-vie2-sbb1-8k.at.eu - 0 | 151 | 151 | 25 | 26 | 40 | 26 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | be105.gra-g1-nc5.fr.eu - 0 | 151 | 151 | 33 | 62 | 272 | 34 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | ns3367630.ip-37-187-79.eu - 0 | 151 | 151 | 35 | 35 | 47 | 36 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider measurements taken in the last 15 min. of publishing this post

How to connect to North America VPN server? Not sure what do you mean by that.

|------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 300 | 300 | 0 | 1 | 21 | 0 | | xxxxxxxxxxxx- 78 | 75 | 17 | 0 | 4 | 7 | 4 | | xxxxxxxxxxxx - 0 | 301 | 301 | 3 | 6 | 28 | 4 | | hri13-gri22-2.ip.t-com.hr - 0 | 301 | 301 | 4 | 5 | 21 | 5 | | hdr11-hri13.ip.t-com.hr - 0 | 301 | 301 | 5 | 7 | 24 | 6 | | gtr11-hdr11-3.ip.t-com.hr - 1 | 297 | 296 | 6 | 8 | 30 | 6 | | be6057.rcr21.zag01.atlas.cogentco.com - 9 | 228 | 209 | 15 | 16 | 35 | 16 | | be2811.ccr52.vie01.atlas.cogentco.com - 7 | 243 | 228 | 15 | 16 | 44 | 15 | | vie-vie2-pb1-nc5.at.eu - 0 | 301 | 301 | 23 | 24 | 36 | 24 | | vie-vie2-sbb1-8k.at.eu - 0 | 300 | 300 | 23 | 26 | 41 | 25 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | vie-vie2-sbb1-8k.at.eu - 0 | 301 | 301 | 23 | 26 | 40 | 24 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | be101.sbg-g1-nc5.fr.eu - 1 | 293 | 291 | 25 | 28 | 109 | 109 | | be103.par-th2-sbb1-nc5.fr.eu - 1 | 297 | 296 | 31 | 33 | 50 | 31 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | vl1333.was1-vin1-g2-nc5.wa.us - 1 | 297 | 296 | 113 | 119 | 186 | 113 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | ns1017393.ip-135-148-137.us - 0 | 300 | 300 | 112 | 114 | 135 | 112 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider