I have been having trouble with TBS for "a while".
When I try to open the site, my browser may say "timed out", but if I wait a few minutes, the home page may appear.
If I then search for a name, it may take a while for results to show up.
If I go to page 2 of a report, I may have to wait again.
I have just been doing a click, go do something else. come back in a few minutes...