[OK now] [JAY 1 connect problem for some] Failed to resolve

[Haruhi Suzumiya]

At least it's only targeting nubs

 

 

Good luck with gameservers. From my experience with their support they're a bunch of morons. They really need to hire some techs that that are just that, techs. You'll get the same level of customer support that you'd get if you called Microsoft's support center.

[qwertyuiop]

Response from gameservers:

 

Your request has been updated by Brendan Kiel [staff]. Message Content:

 

Our networking team has been made aware of this.

 

Thanks,

 

Brendan Kiel

"Dr. Worm[GS]"

[daredevil]

I have been whinning against them since quite a while. They work on their own pace. 

 

To fix one HC issue last time they took 24-48 hrs. They are nothing but a bunch of incompetent idiots. All they had to do was to kill the hung process, fix another person server which conflicted with our server and reboot the server. 

 

Sorry for the trouble guys. 

 

PS Even though, I might not reply to your PM's, I do often see them even though they might show, I haven't read them. 

[qwertyuiop]

Just got a call back from Tier 2 support at Comcast.  The only thing she could do for me was reset my modem.  How this is different from Tier 1 is anybody's guess.  Fortunately she's bumped the issue up to Tier 3. So in another 24-48 hours, I'll get another lovely phone call.  *insert clever Dante's Inferno joke here* 

 

The race is on to see which incompetent tech company responds with a workable solution.

 

BTW, I'd be a little cautious using free VPNs.  While it's active, all your internet traffic is routing through them.  You have no idea how they may be handling that information.  Read ToS and privacy policies carefully.  If you want to pay for a vpn, there is a good guide here to vetting various vpn services:

 

https://thatoneprivacysite.net/vpn-comparison-chart/

 

Edit: Windscribe is on their list and rates pretty well

Edited April 20, 2017 by qwertyuiop

[qwertyuiop]

Just got off the phone with Tier 3 at Comcast.  While he was 'really sorry', they can't reroute to this IP.  Won't is more like it.  There is no way that Comcast only peers with one backbone. Ah well.  It was a long shot.

[zrong]

No probs connecting to jay1 here. Needless to say fa members with trying to own nubz could do some help keeping sw3 alive. everyone has priorities in life and rotate members would be great.

[sonny terry]

i'm just confirming you can't connect to jay 1 with comcast.

i can connect with tmobile phone tethered.

i'm as east coast u.s. as you can get.

[Elf]

Just talked to Butters he cannot get on Jay 1 too. >>> RED B  FYI 

 

(I have comcast and cannot get on Jay 1....)

[EVIL BUTTERS]

I can't get on it either something shit is wrong

I can't get on it either something shit is wrong

I have Charter TMI

[RedBaird]

I can't get on it either something shit is wrong

I have Charter TMI

 

I thought that I had seen you playing there during this week that I could not!

 

8===D says he cannot connect via Comcast, from the East.  (+ Sonny Terry)

[DFighter]

well the server is full atm took me some time to connect myself

[Nerbil]

I just got a response from my ticket with Choopa stating that they have resolved the routing issue. I'm not home to verify right now, but I called my son and he was able to connect.

 

Everyone that was unable to get in, try again now. Outside of the server being full, it looks like connectivity is restored.

[Elf]

well the server is full atm took me some time to connect myselfI

It's the game server hosting nodes, look up dare's post and others on first page. Thanks I wish I could get on now lol

[Elf]

Yep just got jay 1 is full now.....good sign !!! Yayayayaya!

 

NOW I got on!!!!!!!!!!!!! )))

[RedBaird]

Yep just got jay 1 is full now.....good sign !!! Yayayayaya!

 

NOW I got on!!!!!!!!!!!!! )))

 

My Tracert looks like this now, just for the record:

10    69 ms    69 ms    69 ms  be-10563-pe01.350ecermak.il.ibone.comcast.net [68.86.82.158]
 11    79 ms    69 ms    69 ms  50.242.150.34
 12    69 ms    69 ms    71 ms  0.ae4.cr2.ord6.scnet.net [204.93.204.87]
 13    71 ms    69 ms    69 ms  0.ae2.ar10.ord6.scnet.net [204.93.204.81]
 14    71 ms    74 ms    71 ms  ethernet7-1-br1.chi2.choopa.net [108.61.138.250]
 15    71 ms    71 ms    74 ms  vl20-br1.chi2.choopa.net [104.207.137.229]
 16    72 ms    69 ms    69 ms  8.9.4.227

DareDevil had asked me when this began if I could get on Jay 2 as it is also on a "choopa.net" path.