I've opened a ticket for them, I'll reply here if I get any updates
Without VPN:
traceroute silent1.clan-fa.com
traceroute to silent1.clan-fa.com (172.93.107.70), 30 hops max, 60 byte packets
1 _gateway (192.168.0.1) 0.520 ms 0.561 ms 1.960 ms
2 10.51.160.1 (10.51.160.1) 14.993 ms 16.596 ms 16.767 ms
3 bd040835.virtua.com.br (189.4.8.53) 18.946 ms 19.676 ms 21.232 ms
4 * * *
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With VPN connected to Miami:
traceroute silent1.clan-fa.com
traceroute to silent1.clan-fa.com (172.93.107.70), 30 hops max, 60 byte packets
1 10.5.0.1 (10.5.0.1) 158.583 ms 158.528 ms 158.493 ms
2 visit.keznews.com (185.203.218.3) 158.676 ms visit.keznews.com (185.203.218.2) 158.691 ms 158.672 ms
3 ae0-300.cr8-mia1.ip4.gtt.net (76.74.101.181) 164.714 ms mai-b2-link.ip.twelve99.net (62.115.45.214) 159.208 ms ae0-300.cr8-mia1.ip4.gtt.net (76.74.101.181) 164.699 ms
4 tata-ic-343031.ip.twelve99-cust.net (62.115.61.25) 158.708 ms * ae27.cr4-nyc6.ip4.gtt.net (213.200.119.182) 191.681 ms
5 * ip4.gtt.net (66.171.234.102) 191.801 ms 193.927 ms
6 * * *
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10 if-ae-1-3.tcore3.njy-newark.as6453.net (216.6.57.5) 193.915 ms 195.227 ms *
11 66.198.111.41 (66.198.111.41) 197.870 ms * 197.844 ms
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