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BSOD's

Papito

By Papito
in Software & PC Support

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Papito Collaborator

Papito

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I'm getting this bother BSOD constinusly and I dont know why, I've updated the drivers, uninstall them and install official or newest versions.

 

I'll updating this thread witht the latest BSOD that Im getting, I have 2 minidumps, if any of you knows  how to fix it, please guide and helps me.

On Mon 01/12/2014 11:48:17 p.m. GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
uptime: 00:28:18
This was probably caused by the following module: hal.sys (hal!KfLowerIrql+0x61) 
Bugcheck code: 0x8E (0xFFFFFFFFC0000005, 0x0, 0xFFFFFFFFA7B2B4E8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug check description: This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: hal.sys . 
Google query: hal.sys KERNEL_MODE_EXCEPTION_NOT_HANDLED

Crash dump file:        C:\Windows\Minidump\120114-20295-01.dmp
Date/time:              01/12/2014 11:48:17 p.m. GMT
Uptime:                 00:28:18
Machine:                MARCOS-PC
Bug check name:         KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
Bug check code:         0x1000008E
Bug check parm 1:       0xFFFFFFFFC0000005
Bug check parm 2:       0x0
Bug check parm 3:       0xFFFFFFFFA7B2B4E8
Bug check parm 4:       0x0
Probably caused by:     dxgkrnl.sys
Driver description:     DirectX Graphics Kernel
Driver product:         Microsoft® Windows® Operating System
Driver company:         Microsoft Corporation
OS build:               Built by: 7601.18409.x86fre.win7sp1_gdr.140303-2144
Architecture:           x86 (32 bit)
CPU count:              2
Page size:              4096

On Mon 01/12/2014 11:48:17 p.m. GMT your computer crashed
crash dump file: C:\Windows\Minidump\120114-20295-01.dmp
uptime: 00:28:18
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0x1FB03) 
Bugcheck code: 0x1000008E (0xFFFFFFFFC0000005, 0x0, 0xFFFFFFFFA7B2B4E8, 0x0)
Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. 
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another 
driver on your system that cannot be identified at this time.
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Xernicus Newbie

Xernicus

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hal.sys... Not a good sign. Run a command prompt as an Administrator while in Safe Mode, and type in "sfc /scannow". Let us know what the output of that is.

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Papito Collaborator

Papito

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My inexpert eye read some interesting stuff!   :)

 

Did it work better after the last reboot?

 

Indeed, no, I had 1 more after rebooting, so I reboot into Linux and it freeze, Im thinking is RAM but I dont know cuz wasnt failing a week ago.

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RedBaird Grand Master

RedBaird

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Windows has a memory diagnostic tool that you can run.  Or you can take all sticks out but one and boot with one at a time, to see if the BSODs only happen on one of them.

 

Some of the lines in the CBS.txt implied that Explorer and other files were corrupted and restored from the sfc-storage.

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Papito Collaborator

Papito

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Never seen memtest give a detailed failure.

 

Try to run the windows performance index tool, if it freezes its prolly graphics.

 

I cant run the Memory Diagnosis, I dont know why, Im using Ubuntu and Win7 in same PC.

 

Memtest doesnt gave me errors for Memory.

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Papito Collaborator

Papito

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Another BSOD:

Crash dump file:        C:\Windows\memory.dmp
Date/time:              03/12/2014 05:31:30 a.m. GMT
Uptime:                 00:38:38
Machine:                MARCOS-PC
Bug check name:         KERNEL_MODE_EXCEPTION_NOT_HANDLED
Bug check code:         0x8E
Bug check parm 1:       0xFFFFFFFFC0000005
Bug check parm 2:       0xFFFFFFFFA6800004
Bug check parm 3:       0xFFFFFFFF8DBBCC75
Bug check parm 4:       0x0
Probably caused by:     ntkrpamp.exe
Driver description:     
Driver product:         
Driver company:         
OS build:               Built by: 7601.18409.x86fre.win7sp1_gdr.140303-2144
Architecture:           x86 (32 bit)
CPU count:              2
Page size:              4096

Bug check description: 
This bug check indicates that a kernel-mode application generated an exception that the error handler did not catch.
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Papito Collaborator

Papito

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Another one, this is getting pretty anoying:

Crash dump file:        C:\Windows\Minidump\120214-18813-01.dmp
Date/time:              03/12/2014 05:55:01 a.m. GMT
Uptime:                 00:13:30
Machine:                MARCOS-PC
Bug check name:         PAGE_FAULT_IN_NONPAGED_AREA
Bug check code:         0x50
Bug check parm 1:       0xFFFFFFFFFFFFFD80
Bug check parm 2:       0x0
Bug check parm 3:       0xFFFFFFFF832E87EE
Bug check parm 4:       0x0
Probably caused by:     cng.sys
Driver description:     Kernel Cryptography, Next Generation
Driver product:         Microsoft® Windows® Operating System
Driver company:         Microsoft Corporation
OS build:               Built by: 7601.18409.x86fre.win7sp1_gdr.140303-2144
Architecture:           x86 (32 bit)
CPU count:              2
Page size:              4096

Bug check description: 
This indicates that invalid system memory has been referenced.
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Anton Chigurh Newbie

Anton Chigurh

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What i think is that u have issues with your graphics card. (hardware) en when u try to run this tool it will prolly freeze your pc.

 

 

 

from the microsoft website.

 

 

To view your computer's base score

 

 

1. Open Performance Information and Tools by clicking the Start button Picture of the Start button, and then clicking Control Panel. In the search box, type Performance Information and Tools, and then, in the list of results, click Performance Information and Tools.

 

 

2.View the Windows Experience Index base score and subscores for your computer. If you recently upgraded your hardware and want to find out if your score has changed, click Re-run the assessment. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation. If you don't see subscores and a base score, click Rate this computer. Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

 

 

About the memtest, i have never seen it work.

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