Administrators daredevil Posted August 6, 2013 Administrators Posted August 6, 2013 As per gameservers.com network issues @Chicago location has been resolved but I am noticing the server up time is not stable yet. It seems server crashes randomly and up time is less then 24 hrs which basically points to either machine or server issue. We have opened the ticket with gameservers.com and are investigating the issue. In order to resolve the issue I would need below details when any of you notice the crash: In order to get current time easily click here Time when crashed happen: Map: Players Count: Omni bot present or not at the time of crash (If yes how many): Any info @ specific time which can help debugging issue: I hate resolving crash issues resulting from machine or server mod issues. Lets get it fixed asap so we can go back to stable 3-7 days stable up time. Thank you for helping!! 1 Quote
yellow flash Posted August 6, 2013 Posted August 6, 2013 Time when crashed happen: 2:21 pm 8/6/2013 Map: goldrush-GA Players Count: i think around 30 Omni bot present or not at the time of crash (If yes how many): 4 i think also trackbase gives this server name http://et.trackbase.net/server/1799/ for jay1 just now when i was on it says on my profile http://et.trackbase.net/player/2172864/ link for the session it restarted http://et.trackbase.net/session/1181942/ Quote
yellow flash Posted August 6, 2013 Posted August 6, 2013 Time when crashed happen: 2:41 pm 8/6/2013 Map: supply-depot Players Count: 20-25 i think Omni bot present or not at the time of crash (If yes how many): cant remember trackbase shows weird server again. Quote
Administrators daredevil Posted August 6, 2013 Author Administrators Posted August 6, 2013 U sure it's 2.26 PM? It's 5.55 PM in Chicago and server crashes 10 mins before. Without correct time it would be hard to debug. Quote
yellow flash Posted August 6, 2013 Posted August 6, 2013 i took time from bottom of forum i suck with timezones Quote
Administrators daredevil Posted August 6, 2013 Author Administrators Posted August 6, 2013 i took time from bottom of forum i suck with timezones Use this please as posted in first topic. CLICK ME Quote
b0rR*4cHo Posted August 6, 2013 Posted August 6, 2013 This is not related to crashing but is related to the server issue. On the FA menu of my ET the box you click to enter FA Recruiting is still connected to the old port. Is there something I need to update to fix this or does the menu need to be updated. I feel this is the reason Jay1 is not repopulating. Quote
Administrators daredevil Posted August 6, 2013 Author Administrators Posted August 6, 2013 This is not related to crashing but is related to the server issue. On the FA menu of my ET the box you click to enter FA Recruiting is still connected to the old port. Is there something I need to update to fix this or does the menu need to be updated. I feel this is the reason Jay1 is not repopulating. What u mean by old port? Jay1 runs on 27960 port. Quote
Letdown Posted August 7, 2013 Posted August 7, 2013 (edited) I forgot to mention that the problem occurred after Marrakech. Not sure if it helps but this is what I got 10 minutes ago (7.45pm EST) when the server crashed. There were about 30 players,including about 12 bots. At the beginning of the new map. First time I see other players stats like that. Maybe this guy shouldn't kill himself 20 times in a row. Some bots put specs Some info I usually get before connecting Then the server crashed. About the port issue that Borracho mentioned, sunday, I was capable of joining Jay#1 by using the port 27962 Edited August 7, 2013 by Letdown Quote
b0rR*4cHo Posted August 7, 2013 Posted August 7, 2013 @ DD it works now but before the port was 27962 (the port changed to this for a few days before going back to 60) Time when crashed happen: 9:33-34 Map: MLB Temple Players Count: 30 Omni bot present or not at the time of crash (If yes how many): 1 but in spec Any info @ specific time which can help debugging issue: not sure if it was just allies but when i rejoined it looks as if mainly allies crashed with a few axis Quote
Administrators daredevil Posted August 7, 2013 Author Administrators Posted August 7, 2013 @ DD it works now but before the port was 27962 (the port changed to this for a few days before going back to 60) Anytime you see server on 27962 port send me an email hellreturns@gmail.com with Title [sERVER CRASH] Jay1 - Date - Port Issue I will fix it asap. Jay1 official ports are: 27960 / 27961 one for 2.55 and one for 2.6b. Quote
Leader RedBaird Posted August 7, 2013 Leader Posted August 7, 2013 First time I see other players stats like that. Strange stats can be seen right after maps change. I would guess the temporary database has been created, but not yet zeroed out. ADDED: I meant that I had seen this before the current troubles. Quote
Administrators daredevil Posted August 12, 2013 Author Administrators Posted August 12, 2013 Issue seems resolved 2 Quote
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