windows Blue screen?

[Kiirby]

My computer randomly blue screened tonight after watching a movie with VLC player..

 

 

 

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

 

Additional information about the problem:

BCCode: d1

BCP1: FFFFF880015536A0

BCP2: 0000000000000002

BCP3: 0000000000000008

BCP4: FFFFF880015536A0

OS Version: 6_1_7601

Service Pack: 1_0

Product: 768_1

 

Files that help describe the problem:

C:\Windows\Minidump\082412-37502-01.dmp

C:\Users\Damian\AppData\Local\Temp\WER-57689-0.sysdata.xml

 

Anyone know what that means?

[Glyphz]

I believe VLC player has a virus in it. it randomly pops up on Movie websites

 

I don't know what that filee logs.. but I'm thinking its a virus though

[Kiirby]

Whoa, I don't think VLC has a virus. I've used it for a lonng time.

[Glyphz]

some malware disguise themselves as Vlc player

 

 

 

Was it on a movie website when it caused a blue screen ?

 

Does it only bluescreen when using Vlc player?

 

 

 

Are you using Windows 7 ?

 

 

 

it could be caused by something you recently installed . did you upgrade or update a driver or something?

Edited August 24, 2012 by Glyphz

[Kiirby]

I haven't done anything to my computer in a week. I'm running windows 7 and I've had VLC downloaded since I first got my desktop which was about two months ago. I watched the movie on my computer no website.

[karmablack]

upload that 82412-37502-01.dmp

[Kiirby]

Here you go.

082412-37502-01.rar

[RedBaird]

Kiirby, you posted your dmp file above, a couple minutes before my original post here, which I have now removed!

 

I will let the more expert inspect your dmp file, but from what I can search, the ndis.sys driver may be related to network card. But...

 

If you've only had one BSOD, it's really no big deal. If you start getting more and more, then you can start to worry...

Edited August 24, 2012 by RedBaird

[LuCkY*13]

I had this on my old pc and it was not a problem of the VLC it was the Motherboard that was getting bad...i let it for long Made format my pc like 100 time and at the end not even was able to reinstall windows...

so that why i bought a new MB and all was k..

[Faithless]

I had the same problem as you and I solved it.

 

Follow this steps:

1. use Blue Screen View, you can download it from (no need install): here or from here
    
   
2. open it
    
   
3. with this program you will find the cause that brought the BSOD. (for example: was caused by following file: ntoskrnl.exe.
    
   
4. open My Computer and then do click on: Disk Local C --> properties --> Search --> all files an folders: and here enter the above example (ntoskrnl.exe).
    
   
5. If you find any program or driver about this file (ntoskrnl.exe)--> this ntoskrnl.exe is an example for file crash. You maybe will have another file crash... this is an example, immediately uninstall program or driver that contains the file.
    
   
6. Done
   

To take care of your windows, I recommend you few programs that you keep Windows clean.

• CCleaner: download it from here
  
• Dll-file fixer: This program seeks useless registry left behind uninstallations.(It is important to delete useless registry after uninstallation.) You can download it from [link removed] (Version Full Cracked)
  

Good Luck!

Edited August 26, 2012 by Joker
no sharing cracked versions

[karmablack]

yeah it can be a driver (network card) or it could be/also be bad ram or hard drive (Driver IRQL not less or equal)

im gonna guess its a integrated network card so go to the site of the company who made your motherboard (MSI,Asus,GIGABYTE) and download new drivers if you don't know what your mobo is you can quickly look it up with cpuz (if you can find the motherboard brand but not the drivers just tell use what cpuz says the mobo is and one of us should be able to find the drivers having said this what im think it's a bad mobo may be making the network card mess up if you are using a integrated network card blown capacitors maybe i would tell you to open up and see if there are any blown capacitors but i don't know if you know how to if you do then do so

[Kiirby]

CPU: http://www.newegg.com/Product/Product.aspx?Item=N82E16819103962

 

Motherboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16813128519

 

Wifi Card: http://www.newegg.com/Product/Product.aspx?Item=N82E16833704133

 

I'm also hooked up to a Ethernet cord.

 

Also I just remember something else about the blue screen, before it happened I had changed my power plan from "Sleep: Never" to "Sleep: 10 minutes"

that might have caused it, but if it had what do I do about it? lol

[Jefke]

Did it only happened once?

 

Because if it only happened once you should do nothing, starting to mess with drivers will probably make it worse.

You can see if there are drivers that need an update, but that's how far I would go.