boki Posted October 21 Posted October 21 Lately, I am having lag issues on jay1. Not having these issues on other ET servers. My settings related to network are ok and haven't changed. |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 117 | 117 | 0 | 0 | 11 | 0 | | xxxxxxxxxxxxx - 93 | 26 | 2 | 0 | 4 | 4 | 4 | | xxxxxxxxxxxxxx - 0 | 117 | 117 | 3 | 4 | 21 | 5 | | hri12-gri22-3.ip.t-com.hr - 0 | 117 | 117 | 4 | 6 | 18 | 9 | | htr11-hri12-2.ip.t-com.hr - 0 | 117 | 117 | 7 | 7 | 18 | 8 | | gtr11-htr11.ip.t-com.hr - 0 | 117 | 117 | 6 | 7 | 30 | 6 | | be6057.rcr21.zag01.atlas.cogentco.com - 4 | 102 | 98 | 15 | 16 | 27 | 16 | | be2811.ccr52.vie01.atlas.cogentco.com - 4 | 102 | 98 | 15 | 15 | 23 | 16 | | vie-vie2-pb1-nc5.at.eu - 0 | 117 | 117 | 24 | 24 | 30 | 24 | | vie-vie2-sbb1-8k.at.eu - 0 | 117 | 117 | 24 | 26 | 34 | 26 | | No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 | | vie-vie2-sbb1-8k.at.eu - 0 | 117 | 117 | 24 | 26 | 34 | 28 | | No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 | | be101.sbg-g1-nc5.fr.eu - 0 | 117 | 117 | 26 | 29 | 103 | 28 | | be103.par-th2-sbb1-nc5.fr.eu - 0 | 117 | 117 | 31 | 32 | 45 | 35 | | No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 | | vl1333.was1-vin1-g2-nc5.wa.us - 6 | 98 | 93 | 116 | 121 | 129 | 123 | | No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 24 | 0 | 0 | 0 | 0 | 0 | | ns1017393.ip-135-148-137.us - 15 | 76 | 65 | 116 | 116 | 126 | 116 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider 1 Quote
Sonofdoc Posted October 21 Posted October 21 Hello Boki, thanks for sharing WinMTR results and a speed test report. From the WinMTR output, I noticed that there is definitely some packet loss and routing issues. Can you run the WinMTR test a few more times during different times of the day (morning, afternoon, evening) and let us know if the packet loss continues? This will help us determine if it is some peak time congestion or something else. Since you have not experienced this issue on other servers, it could possibly be a route-specific issue between your location and the server. If you are still having the same issues, you could try connecting to a North America VPN server and see if that helps at all. Keep us posted 1 Quote
boki Posted October 22 Author Posted October 22 |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 300 | 300 | 0 | 1 | 21 | 0 | | xxxxxxxxxxxx- 78 | 75 | 17 | 0 | 4 | 7 | 4 | | xxxxxxxxxxxx - 0 | 301 | 301 | 3 | 6 | 28 | 4 | | hri13-gri22-2.ip.t-com.hr - 0 | 301 | 301 | 4 | 5 | 21 | 5 | | hdr11-hri13.ip.t-com.hr - 0 | 301 | 301 | 5 | 7 | 24 | 6 | | gtr11-hdr11-3.ip.t-com.hr - 1 | 297 | 296 | 6 | 8 | 30 | 6 | | be6057.rcr21.zag01.atlas.cogentco.com - 9 | 228 | 209 | 15 | 16 | 35 | 16 | | be2811.ccr52.vie01.atlas.cogentco.com - 7 | 243 | 228 | 15 | 16 | 44 | 15 | | vie-vie2-pb1-nc5.at.eu - 0 | 301 | 301 | 23 | 24 | 36 | 24 | | vie-vie2-sbb1-8k.at.eu - 0 | 300 | 300 | 23 | 26 | 41 | 25 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | vie-vie2-sbb1-8k.at.eu - 0 | 301 | 301 | 23 | 26 | 40 | 24 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | be101.sbg-g1-nc5.fr.eu - 1 | 293 | 291 | 25 | 28 | 109 | 109 | | be103.par-th2-sbb1-nc5.fr.eu - 1 | 297 | 296 | 31 | 33 | 50 | 31 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | vl1333.was1-vin1-g2-nc5.wa.us - 1 | 297 | 296 | 113 | 119 | 186 | 113 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 61 | 0 | 0 | 0 | 0 | 0 | | ns1017393.ip-135-148-137.us - 0 | 300 | 300 | 112 | 114 | 135 | 112 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Quote
boki Posted October 22 Author Posted October 22 21 hours ago, Sonofdoc said: Hello Boki, thanks for sharing WinMTR results and a speed test report. From the WinMTR output, I noticed that there is definitely some packet loss and routing issues. Can you run the WinMTR test a few more times during different times of the day (morning, afternoon, evening) and let us know if the packet loss continues? This will help us determine if it is some peak time congestion or something else. Since you have not experienced this issue on other servers, it could possibly be a route-specific issue between your location and the server. If you are still having the same issues, you could try connecting to a North America VPN server and see if that helps at all. Keep us posted How to connect to North America VPN server? Not sure what do you mean by that. Quote
boki Posted October 23 Author Posted October 23 I took a couple of metering for different servers. As you can see, only the jay1 server is losing packets. I am not the only one complaining about the issue. Also to note, is that jay1 has unusually many nodes in between, unlike other servers located in the USA. jay1.clan-fa.com losing 26% of packets, which is very high. |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 101 | 101 | 0 | 0 | 15 | 0 | | xxxxxxx - 91 | 22 | 2 | 0 | 4 | 4 | 4 | | xxxxxxxx - 0 | 101 | 101 | 4 | 5 | 22 | 5 | | hri12-gri21-2.ip.t-com.hr - 0 | 101 | 101 | 5 | 5 | 16 | 5 | | htr11-hri12.ip.t-com.hr - 0 | 101 | 101 | 7 | 8 | 17 | 8 | | gtr11-htr11-3.ip.t-com.hr - 0 | 101 | 101 | 7 | 8 | 37 | 7 | | be6057.rcr21.zag01.atlas.cogentco.com - 19 | 59 | 48 | 15 | 15 | 18 | 16 | | be2811.ccr52.vie01.atlas.cogentco.com - 16 | 63 | 53 | 15 | 16 | 21 | 16 | | vie-vie2-pb1-nc5.at.eu - 0 | 101 | 101 | 24 | 24 | 29 | 24 | | vie-vie2-sbb1-8k.at.eu - 0 | 101 | 101 | 24 | 26 | 40 | 26 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | vie-vie2-sbb1-8k.at.eu - 0 | 101 | 101 | 25 | 26 | 40 | 26 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | be101.sbg-g2-nc5.fr.eu - 0 | 101 | 101 | 26 | 33 | 117 | 27 | | be103.par-gsw-sbb1-nc5.fr.eu - 0 | 101 | 101 | 32 | 33 | 47 | 33 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | vl1332.was1-vin1-g1-nc5.wa.us - 17 | 62 | 52 | 162 | 164 | 169 | 164 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 21 | 0 | 0 | 0 | 0 | 0 | | ns1017393.ip-135-148-137.us - 26 | 50 | 37 | 112 | 113 | 126 | 113 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider 8.8.8.8 |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 101 | 101 | 0 | 0 | 13 | 0 | | xxxxxxxxxx - 87 | 23 | 3 | 0 | 3 | 4 | 4 | | xxxxxxxxxxx - 0 | 101 | 101 | 3 | 4 | 31 | 4 | | hri13-gri21.ip.t-com.hr - 0 | 101 | 101 | 5 | 5 | 15 | 5 | | hdr11-hri13-2.ip.t-com.hr - 0 | 101 | 101 | 5 | 6 | 21 | 7 | | gtr09-hdr11-3.ip.t-com.hr - 0 | 101 | 101 | 6 | 7 | 41 | 6 | | No response from host - 100 | 20 | 0 | 0 | 0 | 0 | 0 | | 172.253.51.195 - 0 | 101 | 101 | 10 | 11 | 21 | 11 | | 216.239.49.79 - 0 | 101 | 101 | 11 | 12 | 21 | 12 | | dns.google - 0 | 101 | 101 | 11 | 12 | 21 | 12 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider jay2.clan-fa.com (very small loss, can be neglected) |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 179 | 179 | 0 | 0 | 31 | 0 | | xxxxxxxxx - 74 | 46 | 12 | 0 | 4 | 4 | 4 | | xxxxxxxxxxxx - 0 | 179 | 179 | 4 | 5 | 31 | 5 | | hri13-gri21.ip.t-com.hr - 0 | 179 | 179 | 5 | 6 | 30 | 6 | | hdr11-hri13.ip.t-com.hr - 0 | 179 | 179 | 6 | 7 | 31 | 7 | | gte01-hdr11-4.ip.t-com.hr - 0 | 179 | 179 | 6 | 7 | 35 | 7 | | 212.162.29.37 - 0 | 179 | 179 | 17 | 19 | 50 | 17 | | No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 | | CHOOPA-LLC.ear1.NewYork6.Level3.net - 1 | 175 | 174 | 116 | 122 | 146 | 132 | | No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 36 | 0 | 0 | 0 | 0 | 0 | | 108-61-21-94.constant.com - 2 | 171 | 169 | 114 | 118 | 125 | 118 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider et.teammuppet.com using similar route as jay1 (the first several nodes) and experiencing the same packet loss on two nodes, however not on the destination node, as jay1 |------------------------------------------------------------------------------------------| | WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | magenta.box - 0 | 151 | 151 | 0 | 0 | 15 | 0 | | xxxxxxxxx - 75 | 39 | 10 | 0 | 4 | 4 | 4 | | xxxxxxxxxxxx - 0 | 151 | 151 | 4 | 5 | 24 | 4 | | hri12-gri21-2.ip.t-com.hr - 0 | 151 | 151 | 5 | 6 | 12 | 6 | | htr11-hri12-2.ip.t-com.hr - 0 | 151 | 151 | 8 | 8 | 15 | 8 | | gtr11-htr11.ip.t-com.hr - 0 | 151 | 151 | 8 | 9 | 28 | 8 | | be6057.rcr21.zag01.atlas.cogentco.com - 13 | 101 | 88 | 16 | 16 | 34 | 17 | | be2811.ccr52.vie01.atlas.cogentco.com - 20 | 85 | 68 | 16 | 17 | 63 | 16 | | vie-vie2-pb1-nc5.at.eu - 0 | 151 | 151 | 24 | 24 | 30 | 25 | | vie-vie2-sbb1-8k.at.eu - 0 | 151 | 151 | 25 | 27 | 47 | 26 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | vie-vie2-sbb1-8k.at.eu - 0 | 151 | 151 | 25 | 26 | 40 | 26 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | be105.gra-g1-nc5.fr.eu - 0 | 151 | 151 | 33 | 62 | 272 | 34 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | No response from host - 100 | 31 | 0 | 0 | 0 | 0 | 0 | | ns3367630.ip-37-187-79.eu - 0 | 151 | 151 | 35 | 35 | 47 | 36 | |________________________________________________|______|______|______|______|______|______| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider measurements taken in the last 15 min. of publishing this post 1 Quote
boki Posted October 23 Author Posted October 23 this is ping result of jay1.clan-fa.com Ping statistics for xxx.xxx.xxx.xxx: Packets: Sent = 300, Received = 217, Lost = 83 (27% loss), Approximate round trip times in milli-seconds: Minimum = 112ms, Maximum = 146ms, Average = 114ms 1 1 Quote
boki Posted November 13 Author Posted November 13 The lag is still very present, to the point I cannot play. It seems the issue is caused by Cogent servers be6057.rcr21.zag01.atlas.cogentco.com - 13 | 101 | 88 | 16 | 16 | 34 | 17 | | be2811.ccr52.vie01.atlas.cogentco.com - 20 | 85 | 68 | 16 | 17 | 63 | 16 | I did contacted them and their response is that this is not a real packet loss, but rather ICMP command drops. But, I cannot but ask myself, why would these servers drop ICMP packets anyway, unless it cannot handle the traffic volume? This is now going for about a month and just not sure how to get to a solution. However, since I am not a Cogent customer, I could not pursue this further and argue about it. Anyone having an idea how to make Cogent to do something about it? Maybe running a more sophisticated test and then present more representative data? Quote
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