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Other Suggestion Vip membership problems


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Posted (edited)

Hey guys. I had a VIP membership a few years back and I didn't renew it and it expired as it should and didn't hear anything about it after that. Today I received an email from PayPal saying my renewal failed due to insufficient funds in my PayPal account which is linked to an old bank account I don't use anymore. I didn't plan nor try to renew it and don't know why it randomly after so many years decided to try and charge me. Not sure it's an error in your system or what's going on but I thought I should let you know it happened and am also curious as to why so it doesn't happen again.

 

Here's the email.

 

Hello Kevin xxxxxxxxxxx,

 

The payment for your subscription to Platinum - VIP Membership failed because there were insufficient funds in your PayPal account. Server Hosting has been notified of this failed payment.We will try to make payment again on Aug 27, 2017.

 

Please log in to your PayPal account for more information.

 

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Subscription Details

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Amount:$50.00 USD

 

Date of payment failure:Aug 24, 2017

 

Date of next payment attempt:Aug 27, 2017

 

Subscription Name:Platinum - VIP Membership

 

Subscription Number:xxxxxxxxxxx

 

Item Number:xxxx

Edited by Haruhi Suzumiya
  • Like 2

4 answers to this question

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Posted

I'll get one again when I'm done dumping every last penny into my silly silly car.

 

 

Lol how long has it been trying to to do that.

I believe this is the first time which is odd because it's been like 3+ years since my last one expired. Not sure if it is supposed to renew on its own and it's just a few years late or the system is screwed up and trying to charge me when it shouldn't. Either way, something isn't right.

  • Like 1
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Posted

You need to cancel your subscription from your paypal account, or it will try to renew that subscription once per year. Best and fastest way to get reply to vip and donation questions is to use contact us message.

  • Like 3
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Posted

You need to cancel your subscription from your paypal account, or it will try to renew that subscription once per year. Best and fastest way to get reply to vip and donation questions is to use contact us message.

I always forget about the "contact us" option. I tried to PM dare first but that is an impossible task. He's just so damn popular

 

Thanks for the clarification man.

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