PC freeze

[Olykiller]

Hi guys

 

my -only 1 year old- pc freezed today. Ctrl alt delete didnt work. Had to reset the pc and 5 mins later it freezed again

what happens is the image freezes and you get constlantly a bzzzzzzzzz sound , i dont know much either :s

is this software problem? or video card?

 

Oly

 

E: happened again, it seems to be always when im gaming or watching movies

Edited April 23, 2013 by Olykiller

[DJ aka GDR DJ]

overheat problem !!!

[Olykiller]

overheat problem !!!

how do you solve that? cant put a bigger fan in it..

 

 

E: after some fast readings:

there is no dust in pc

today pc was on 5 hours (while much of this just music on, no gaming) then 2 hour break now back on 2 hours, a pc should be able to handle this imo

i opened box to check and all fans worked

 

tomorrow i will run some temp tests

http://www.cpuid.com/softwares/hwmonitor.html

but now i need to go sleep :/ got mandatory lab in morning

Edited April 23, 2013 by Olykiller

[DJ aka GDR DJ]

first open your PC and check all fan (CPU, Video card, PSU fan, Case fan) a running and not to much dust in the case.

[*N00B]

 also could be hard disk...

[jaie]

bzzz sound coming fromo your speakers, or your hardware?

 

What is your current hardware?

What ir your operating system?

 

 

 

What hardware do you have plugged in when it crashes - like do you have your phone or playstation controlloe ror something like that plugged in?

Did you add or try something new when the crashing started?

 

 

 

 

After you do your temp test, if it's goodthen:

 

when you start your comp, go to windows system diagonistics tools and check for errors.

 

 

 

If that's good, then try run the computer in safe mode with networking, and see if it still crashes.

 

If it doesn't crash - then update your soundcard and video card drivers.,

 

 

And see if it crashes when you run windows normally.

[Olykiller]

first open your PC and check all fan (CPU, Video card, PSU fan, Case fan) a running and not to much dust in the case.

all work

 

bzzz sound coming fromo your speakers, or your hardware?

this sound comes from speakers (headphone)

 

What is your current hardware?

What ir your operating system?

see screenshot

 

What hardware do you have plugged in when it crashes - like do you have your phone or playstation controlloe ror something like that plugged in?

headphone

G9 logitec mouse

mircosoft keyboard

printer (hp deskjet5652)

thats all

 

Did you add or try something new when the crashing started?

i have no new hardware or games/programmes installed, everything the same for a long time

 

when you start your comp, go to windows system diagonistics tools and check for errors.

no idea what windows system diagnostics is

i dont get blue screen, no errors at all, it just freezes

 

 

If that's good, then try run the computer in safe mode with networking, and see if it still crashes.

gonna try to play ET in safe mode now, (ps my resolution is always fcked up in safe mode but ill give it a try)

 

 

ss of temperature taken, just started my pc so they are normal i guess

after playing 15 mins ET i got much higer temp (max 50°C) see 'hardware monitor2' screenshot

Edited April 24, 2013 by Olykiller

[Olykiller]

crashed again,

its not a temp problem imo

but ive no idea what causes the crash

 

E: so im running in safe modus now, i think its a sound problem

there is some error called: "one or more audioservices can't be executed

any idea?

 

as you can see the audio service has been stopped, when i press on start i get that error on last ss

probably need to reinstall audio drivers, if i only knew how

Edited April 24, 2013 by Olykiller

[jaie]

Do you have the sound drivers that came with your computer?

[Olykiller]

Do you have the sound drivers that came with your computer?

i think not (im at student flat, all that stuff is back at parents home)

[jaie]

run dxdiag.exe, post txt of your sound drivers -so we can find right ones

[Olykiller]

called to home

audio drivers are at home

motherboard is: GA-h67m-d2-b3 intel 6 serie

 

ill do that test now

E: done

Edited April 24, 2013 by Olykiller

[jaie]

we can download them from internet

[Olykiller]

do i need to deinstall some old driver ? or just need to dl driver right away

http://be.gigabyte.com/products/product-page.aspx?pid=3771#dl

 

E: installed audio driver from that link (it removed old one too) and have sound, now i just need to play some ET and see if it crashes

Edited April 24, 2013 by Olykiller

[RedBaird]

I wonder about a failing power supply, one that can't supply enough added power for the graphics card during games and videos.

 

The easiest way to test this is to swap in a known-good PSU.  Uh, after you first reseat all the power connections and test it again.