ps 3 ALL PS3 USERS READ

[Slayerz]

Tue, Apr 26, 2011 | 21:18 BST

 

Sony issues statement on PSN outage, hackers could have your personal information

Sony has released an official comment on the outage facing PSN. In the statement posted below, Sony notes that personal information such your identity, date of birth and credit card information may be compromised, and you should be on the look out for any form of identity theft.

 

 

 

 

Sony suggests PSN customers should protect themselves “against possible identity theft or other financial loss,” and encourages customers to “remain vigilant, to review your account statements and to monitor your credit reports.”

 

Here’s the full statement from SCEA’s Patrick Seybold:

 

Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.

 

We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

 

Valued PlayStation Network/Qriocity Customer:

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

 

1. Temporarily turned off PlayStation Network and Qriocity services;

2. Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and

3. Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

 

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

 

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

 

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

 

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

 

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

 

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

 

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013

Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241

TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

 

You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.

 

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

 

Sincerely,

Sony Computer Entertainment and Sony Network Entertainment

 

Info from sony

[Corey]

xbox live ftw?

[Fb!N!nJa]

xbox live ftw?

yesssss

[Slayerz]

i dont what to hear it because the topic is not about who is better just about identity theft ive seen it before and it totally ruins lives

[FiveMagic]

I hope those with stolen info don't suffer to much because of this.

[RoosterCogburn]

Xbox fanboys will be everywhere, there is nothing you can do about them.

 

I have a PS3 and while it is annoying that the network has been down lately, i'm glad they are rebuilding the security. I wonder if just 1 person caused all this to happen? That freaking bastard. Honestly though, his hacking skills could come in handy for testing new systems, and to see how secure they really are. He could make a lot of money doing that I bet.

[Slayerz]

Xbox fanboys will be everywhere, there is nothing you can do about them.

 

I have a PS3 and while it is annoying that the network has been down lately, i'm glad they are rebuilding the security. I wonder if just 1 person caused all this to happen? That freaking bastard. Honestly though, his hacking skills could come in handy for testing new systems, and to see how secure they really are. He could make a lot of money doing that I bet.

i agree

[gigabyte]

Lol, 360 FTW!

[Fb!N!nJa]

Xbox fanboys will be everywhere, there is nothing you can do about them.

 

I have a PS3 and while it is annoying that the network has been down lately, i'm glad they are rebuilding the security. I wonder if just 1 person caused all this to happen? That freaking bastard. Honestly though, his hacking skills could come in handy for testing new systems, and to see how secure they really are. He could make a lot of money doing that I bet.

he hacked em cuz he got banned for cheating, his clan of hackers r called Anonymous if they find out about him he is screwed

[gigabyte]

Anonymous isnt a clan, its more of a organization. And they already confessed to hacking PSN once, but nothing is going to happen to them because no one knows who they are and because they are good at what they do.

[RoosterCogburn]

We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network.

Actually now that I think about it, this is complete horseshit. Sony waited a whole week to tell us our credit card/identity information was compromised. We should have got the heads up last Thursday. I have absolutely no idea why they took so long, that should have been priority #1 imo.

[gigabyte]

Actually they didnt know that information was stolen until yesterday.

 

"There's a difference in timing between when we identified there was an intrusion and when we learned of consumers' data being compromised. We learned there was an intrusion April 19th and subsequently shut the services down. We then brought in outside experts to help us learn how the intrusion occurred and to conduct an investigation to determine the nature and scope of the incident.

 

It was necessary to conduct several days of forensic analysis, and it took our experts until yesterday to understand the scope of the breach. We then shared that information with our consumers and announced it publicly this afternoon."

 

 

 

 

 

-From IGN.com

 

 

 

[Krauersaut]

Actually now that I think about it, this is complete horseshit. Sony waited a whole week to tell us our credit card/identity information was compromised. We should have got the heads up last Thursday. I have absolutely no idea why they took so long, that should have been priority #1 imo.

Here's what Sony UK indicates was exposed:

 

• Name
  
• Shipping address
  
• Billing address
  
• Country
  
• E-mail address
  
• Birthdate
  
• PSN/Qriocity ID
  
• PSN/Qriocity password
  
• PSN/Qriocity security question and answer
  
• Purchase history
  

[RoosterCogburn]

 

??? I have my credit card on my PSN account. So if someone got into my account, they could get my credit card number. But it looks like mine is fine and no theft has taken place.

[GotOwned?]

poor PSN