Puni Posted November 9, 2016 Share Posted November 9, 2016 Hey guys, My pc decided to upgrade my office into Microsoft Office Proffesional Plus 2010 for some reason. But now I dont have the key for it (bought my pc with office 2007 inside it). What can I do to fix this ? Thanks, Puni. Quote Link to comment Share on other sites More sharing options...
Krusnik87 Posted November 9, 2016 Share Posted November 9, 2016 But now I dont have the key for it (bought my pc with office 2007 inside it). Hi hi, wanted to know, was it just a trial version that you got with your computer, or a full fledge one? If it's a paid version and not a trial version, here to help ya out: According to Microsoft Office 2010 Technology Guarantee, if you purchased, installed, and activated a qualifying Microsoft Office 2007 product between March 5, 2010, and September 30, 2010, you are eligible to download Office 2010 at no additional cost. To upgrade, please go to this website: http://office.microsoft.com/en-us/tech-guarantee/ edit: seems that the webpage doesn't exist anymore... Thus ya might be able to seek some help here: https://support.office.com Quote Link to comment Share on other sites More sharing options...
Puni Posted November 11, 2016 Author Share Posted November 11, 2016 Hmm it was full fledge I belive, as I bought it included in my PC. I bought the pc in 2016, so the 2010 thing is uselss for me. Moreover I didnt find any soluiton on the support website.. very weird thing I must addmit Puni Quote Link to comment Share on other sites More sharing options...
Krusnik87 Posted November 11, 2016 Share Posted November 11, 2016 Well then the easiest way would be to just contact their support team! They are also here for such cases. Quote Link to comment Share on other sites More sharing options...
boki Posted November 11, 2016 Share Posted November 11, 2016 Did you buy a new computer? AFAIK, OEM computer (re)sellers do not sell PC-s with full version of MS Office installed, that would raise the price of a computer. And they don't want that, since the competition on OEM computer sales market is fearsome.I find it very odd that MS Office upgrades itself without user intervention, never heard of it and I work with Windows OS over 20 years now. So my guess is that you did initiate upgrade somehow, even if not intentionally. Probably through automatic Windows Upgrade. This is why Automatic upgrades should never be allowed on Windows, it is just not predictable enough.If, however, you did had a full version of it, you should contact Microsoft Helpdesk. And you had the product key, you just didn't bother to look for it and write it down. There are specialized software programs which can do that (look for product keys). 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.