Duckie Posted January 13, 2011 Posted January 13, 2011 Hey guys... I am sorry about the recent nuketown crashes, I'm doing what I can about it... I'm really not sure what is causing the problem since I have put in a number of fixes for the admin mod which I had previously suspected to be the problem. I have basically figured that it is an issue with gameservers.com. Because of this, I've opened up a ticket for gameservers hoping they will get their crap together... Hang in there. 1) When did the crashes start beginning? Was it after any change made to the server? Had reports of about 20 server crashes in the past 3 days on this server. This type of service is unacceptable, and I will stop payments unless something can be done about it. ============================================== 2) Have you tried temporarily removing any mods that may be installed? No ============================================== 3) What changes have you recently made to the server? None. ============================================== 4) Have you noticed any pattern to the crashes? (for example, the server crashes when a player is killed) No. It starts crashing once, then 10 minutes later, it will crash, again, and again... etc. Members of clan complain too much, and individuals on the server simply quit without return. ============================================== 5) Please provide us with any other information that may be useful: Yeah, assuming its useful for your company to keep me as a customer... it would be useful to fix the problem because the server crashes are unacceptable... If they are a result of game failures due to Treyarch, then you need to work more closely with them to resolve issues the game server instabilities. Quote
SkyeDarkhawk Posted January 13, 2011 Posted January 13, 2011 Good luck. I hope we can get this resolved soon, I know how I can get without my fix of games. I can only imagine it's worse for an entire server to go down. Quote
NoGooD Posted January 13, 2011 Posted January 13, 2011 Duck, while I don't play B.O., don't apologize for an issue that's Gameservers.com's fault. If it's truly out of your hands then there's nothing you can do...except ask for a discount on next months server fees. GL man. Quote
Duckie Posted January 13, 2011 Author Posted January 13, 2011 its funny because now they are blaming treyarch... I will pester them about this until I talk to the developer at treyarch who is fixing the issue Quote
Dan Posted January 13, 2011 Posted January 13, 2011 I justed asked GS if we could get access to the console_mp.log file, we shall see. Quote
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