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Could AI remove the need for humans in HR?

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In the era of digital transformation, businesses are adopting all kinds of digital tools and services to increase productivity and improve their workflows. In fact, some organisations have started using artificial intelligence to help automate repetitive tasks.

Human resources may be a department that deals primarily with people but even it too has considered using AI to help in the recruitment process. TechRadar Pro spoke with Thomsons Online Benefits' Director of Product Management James Akers to learn how the role of the HR department is changing in today’s increasingly digital world.

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James Akers, Director of Product Management at Thomsons Online Benefits

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