Rust Admin Guide

Admin Abuse

If a complaint is filed against any member of our community where valid proof has been given then the following steps will be taken:

• Complaint 1: Verbal warning given via private messages on the forums or server.
• Complaint 2: Demotion. You will be temporarily moved to a lower admin level for a period of time decided by management (Staff, Co-leaders, Leaders or Founders).
• Complaint 3: Your membership will be suspended for good.

Giving kicks or bans without valid reasons is considered as admin abuse. If you are found doing this with offensive comments or random reasons you will be given a few warnings at first but if this continues you will be demoted. Sometimes people are jerks but there’s very rarely a need to kick or ban someone, especially without a good reason. If you see that you’ve been demoted after doing this then don’t complain as you have been warned.

We do not tolerate admin abuse.

Speaking in Foreign Languages

On most servers, we only allow 5 to 10 seconds of conversation for things such as greetings and small talk. If after a few sentences they continue, politely tell them that English is the only language allowed in main chat. The only exception to this is if an admin wants to help a player in their native language. Give them plenty of warnings (3 verbal warnings in main chat and 1 in private messages). We never kick people for speaking another language just tell them to take it to private messages or if they can, team or private chat.

Kick & Ban Command Usage

Below is the appropriate action you should take when you find the following troublemakers as well as the reason you should give when you use one of these commands. Never use one of these commands without a meaningful reason so that other admins can know why they were issued.

Advertisers

Intentional advertising results in a 90 day ban. Ban time can only be extended by leaders and founders. Unintentional advertising such as mistyping a /client.connect command or pressing an old bind by mistake may result in a 30 day mute if they continue to do it. Make sure you tell them to remove a bind if they hit it by accident.

Reason: Advertising.

Cheaters

Cheating results in a 90 day ban. If the same person has been caught cheating a second time this results in a ban of 365 days. Final ban time may change depending on type of cheat used.

Reason: Cheating.

Proof must be submitted within 2 days. If you have a suspicion that someone is cheating first record some video as well as the timestamps where you think it is clear that they are using cheats. Post the video in the Suspected Cheater Section on our forum so that other clan members can review your video. Our policy is ‘No proof – No ban’. If someone has to be unbanned 3 times because of invalid proof, you will lose your ban command.

Insults & Whining

Complaining once in a while isn’t that bad and is allowed. We’ve all been annoyed at the game every once in a while and it can get irritating dying over and over. What we don’t want is constant whining, especially if it leads to insults. Most of the time simply asking them if it’s worth getting annoyed is enough to calm them down and no further action is needed. Admins should not be part of the problem but should be working to fix it. At the end of the day, it’s a game and we’re here to have fun.

The normal procedure when dealing with people like this is: A few verbal warns, 3 mutes of a few minutes, and then a mute for 1 day, 3 days and 7 days if they continue to make problems. If they’ve been muted for 7 days already, continue renewing as needed. Initial mute should be 10 minutes.

Reason: Insulting, Trolling or Whining.

If someone tells you they’re being insulted in private messages, tell them to take a video or screenshots and explain this to them if they don’t know how to.

Player Names

Names that directly insult other players or our community are not allowed. We allow anyone to use the same name as an admin as long as they don’t use the =F|A= tags. Intentionally posing as an =F|A= clan member will result in a 30 day ban. Refer to the Tag Stealers section if needed.

Insulting names should be dealt with as such: 3 warns, a kick and if they continue, a 30 day ban.

Reason: Insulting player name.

Players With High & Unstable Ping

If a player’s ping reaches over 500 will be automatically kicked.

Reason: Ping Spikes.

Recruiters

Recruiting results in a 90 day ban. Ban time can only be extended by leaders and founders.

Reason: Recruiting.

Tag Stealers

The only people wearing F|A tags should be trial members and above. If you see someone wearing tags and they shouldn’t be, politely ask them to remove them. If English isn’t a language they understand, hop on Discord and ask for a translator. Refusal to remove the tags results in warns. 3 warns and then a kick or a 1 day ban can be given. Some servers issue warns and kicks automatically depending on the mod.

Reason: Tag Stealing.

Additional Suggestions

Our golden rule is: If an issue can be solved with a verbal warning, why resort to using commands? If it can be solved with a warn, why mute? If it can be solved with a mute, why kick? And if it can be solved with a kick then why ban?

Always be on your best Everyone has a bad day once in a while and sometimes we just want to take our frustrations out on the game but never take it out on other players. If you feel like you’re gonna do something you regret then either don’t play, go to a quieter server or take your tags off and go play on someone else’s server.

Don't show weaknesses Not everything smells like roses all the time, especially if you are talking about dealing with people but if things aren't well between admins there is no reason for other people to know. If players see two admins bitching at each other they’ll get the impression that they can do the same. Personal matters should be dealt with in private and not in front of the people that play on our servers.

Don't undermine another admin’s authority If you see someone taking action you don't agree, such as warning or muting someone, don't ever undo what they’ve done. If this is the case, explain to them why you think they’re wrong and ask them to undo the command they issued. If they choose not to undo it, take it to the forums using 'contact us' and let staff deal with that but treat them with respect. An exception to this is a higher ranking admin undoing a trial’s mistake.