Okay... thanks. I'll give that a try next time the issue pops up.
Two more quick questions: (and pardon me if this is a noob thing... since I'm 62 and am still learning how computers operate)
1: Can I run a report for 100 packets, copy the results etc... and then immediately run a report for 500 packets etc. or do I have to go through the whole process of opening the saved winMTR file again?
2: Is this a complete diagnostic on my computer? Will this test isolate the problem/problems or just give you a better idea what it might be? cp, router, malware, my network server etc.?