Aniky Posted September 23, 2017 Share Posted September 23, 2017 After getting this new Acer's Predator monitor, i had first day of usage without any problems, but today i encountered like dimmed left bottom of screen in other words, the brightness seems lower than at the rest of the screen, so i wonder what could i do in order to fix that, if there's even any fixes possible or should i just return it and demand a new one? Quote Link to comment Share on other sites More sharing options...
Chuckun Posted September 23, 2017 Share Posted September 23, 2017 Try loosening the screw on the back in that corner slightly, it may be too tight! 1 Quote Link to comment Share on other sites More sharing options...
Haruhi Suzumiya Posted September 23, 2017 Share Posted September 23, 2017 Do as chucken said but be careful not to void any warranties in the process. Quote Link to comment Share on other sites More sharing options...
Aniky Posted September 24, 2017 Author Share Posted September 24, 2017 Try loosening the screw on the back in that corner slightly, it may be too tight! Do as chucken said but be careful not to void any warranties in the process. There are sadly no screws at all, only at the back pannel for power, at the edges it seems like its clipped together, as i couldn't find any screws. Quote Link to comment Share on other sites More sharing options...
cookiem0nster Posted October 9, 2017 Share Posted October 9, 2017 take a picture, but I would hazard a guess that one of the backlight bulbs is not working. A lot of the newer screens snap together at the bezel and back plastic covering, at the sides of it should be a groove that you can work it apart at. Just be patient, use plastic to pry - NOT metal. Old guitar picks, those disposable gift cards, etc work good. Also do NOT go deep (half an inch or 13mm or deeper is too deep) when entering the sides. Look up some videos on how to separate them, if you run the model number at youtube you can probably find one. I've done a million laptop screens, but I cant recall the last monitor I did that was snapped together. Mine use LEDs so unless the inverter goes bad I should never have to 2 Quote Link to comment Share on other sites More sharing options...
Xernicus Posted October 10, 2017 Share Posted October 10, 2017 (edited) If it's new, it's best to simply RMA the monitor. If something else were to go wrong after you fixed this problem yourself, you'd be out of luck getting a warranty replacement. Unfortunately, it's quite easy to see wear on plastic clips, and they'll use that to refuse warranty service. As for your problem, I'd say you have a shot LED driver. Edited October 10, 2017 by Xernicus 2 Quote Link to comment Share on other sites More sharing options...
Aniky Posted October 12, 2017 Author Share Posted October 12, 2017 I did at the end reach the UK Acer support and the tech guy said it was hardware fail of the leds or smth like that, returned it and got new one within 3 days, this one working as it's supposed to. 1 Quote Link to comment Share on other sites More sharing options...
cookiem0nster Posted October 12, 2017 Share Posted October 12, 2017 i misread, thought it was older out of warranty Quote Link to comment Share on other sites More sharing options...
Aniky Posted October 13, 2017 Author Share Posted October 13, 2017 i misread, thought it was older out of warranty Nah, monitor was brand new, worked first day properly and the second day i had this issue with the dimmed left bottom part of monitor. Considering the price i paid for it, i obviously reached the tech support (which was real pain in the ass to get), but eventually found out about it and simply returned it back, amazon does wonders at cases like that, same day as i submited the return process they already shipped new one and got it within like 2-3 days already, shipped old one back and this one works properly the way it should. Quote Link to comment Share on other sites More sharing options...
cookiem0nster Posted October 14, 2017 Share Posted October 14, 2017 Yeah if I order through amazon I usually just deal with them, they have been great so far. Glad you are fixed up! 1 Quote Link to comment Share on other sites More sharing options...
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