Jump to content

  • Log in with Facebook Log in with Twitter Log In with Google Sign In
  • Create Account

Tutorial info Visit support topic

  • Added on: Nov 29 2014 02:45 PM
  • Views: 1871

Computer Diagnostics with Intel Processor Diagnostic Tool

This tutorial covers CPU, integrated graphics, chipset and memory testing via Intel's Processor Diagnostic Tool.

Posted by Xernicus on Nov 29 2014 02:45 PM

Intel's Processor Diagnostic Tool is a very intuitive, quick, and in-depth diagnostic tool for diagnosing quite a few hardware issues, including those related to your CPU, memory, chipset, and graphics.

To start things off, download Intel's Processor Diagnostic Tool from here: http://www.intel.com...b/CS-031726.htm

Make sure to select the correct processor architecture. Normally there is no difference between 32 and 64-bit programs, but as this will be using extensive addressing, and testing your hardware, it is critical that you download the x64 version if you have a 64-bit processor and are running a capable operating system.

Here is a screenshot of their download portal; make sure to download the EXE file, which is at the bottom of the list. The ZIP folder is for those who want to compile a custom version of IPDT, and requires Visual Studio or equivalent (aka Eclipse).
Intel website.PNG

Once the installer package has downloaded, run it to install the diagnostic. The test should automatically begin, but it's not quite ready yet, so click "Stop Test" and close the diagnostics.
Right click on either the shortcut on the start menu/screen or on your desktop, and click 'Properties'. Click on the tab labeled 'Compatibility'. From there, you needn't click anything but 'Run this program as an Administrator', followed by 'Apply' and then 'OK'.

Now start the Diagnostic Tool via the shortcut that grants Administrative privileges. It will take approximately 10-15 seconds to read your chipset and Operating System information, after which it will automatically begin the test.

-Please read the entire tutorial before letting the diagnostic finish! (Click Stop Test) I am not responsible for any damage caused by your impatience-
Processor Diag.PNG
On my Surface Pro 2, the test took slightly under 4 minutes to run- however I disabled the cache testing, as the diagnostic tool seemed to have an issue reading mine. This stems from custom processor fabrication for the Surface. Most devices should not have this problem.

After the diagnostics have completed, a log will be auto-generated and opened with the application associated with (*.txt) files.
Here is the output from the test run on my machine:


In this case the only warning that came up was my settings to have Turbo Boost always on.

For those having problems with the cache test, or have an external (AGP/PCIe) graphics card, you will need to adjust some of the testing settings.
From the toolbar, click on Tools -> Config -> Edit.
The features and parameters box will now un-grey and you will be able to change the settings. For those who are having issues with the cache test, simply uncheck the checkbox that is next to the very self explanatory text. For those with an external graphics card, uncheck 'Visual Graphics Test' and 'Visual Graphics Rotation'.

You now should be able to run the test without difficulty.
-I will update this to V2.0 detailing how to test under Linux once I get my Intel Desktop setup-