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service communication failure punkbuster.exe

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3 replies to this topic

#1
Fb!N!nJa

Fb!N!nJa

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ok i was gonna play F|A #1 when i connected i was gonna join a team and pb kicks me for reason: service communication failure punkbuster.exe
im trying to post ss but i cant, still trying, please help.. :cry :thanks


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#2
gigabyte

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Seems like something is stopping PB from communicating to the master servers. Maybe firewall settings or service is not enabled.

Edited by gigabyte, 28 February 2010 - 08:00 PM.


#3
Adrian

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Users that are getting kicked for "Service Communication Failure" (including the handshake failure type) have some other software that is blocking the PunkBuster services.

Some users have previously disabled the PnkBstrA.exe and PnkBsrtB.exe services in the past, and these services are now mandatory.

If the services are stopped/disabled, then PB will kick from this point forward.

Sometimes it is an anti-virus program (like an old version of McAfee Security Center), sometimes it is a personal firewall that are blocking the services. Any user who is getting kicked for this will have to stop whatever is blocking PB or configure the program to allow the two services.

The below link is a tool provided by PunkBuster that will help users who need to reinstall the services:

http://www.evenbalan...pbsvc/pbsvc.exe

If the above PBSVC program does not pass all the tests, please ensure that any installed firewalls or other programs are not blocking the PnkBstrA/B services.

If that still does not do the trick, please open a ticket with PunkBuster here:
http://www.evenbalan...age=support.php and be sure to paste the log from the PBSVC program within the ticket, and EvenBalance support should be able to help you in identifying what programs are blocking the services.

Regards,
Adrian

#4
Fb!N!nJa

Fb!N!nJa

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Users that are getting kicked for "Service Communication Failure" (including the handshake failure type) have some other software that is blocking the PunkBuster services.

Some users have previously disabled the PnkBstrA.exe and PnkBsrtB.exe services in the past, and these services are now mandatory.

If the services are stopped/disabled, then PB will kick from this point forward.

Sometimes it is an anti-virus program (like an old version of McAfee Security Center), sometimes it is a personal firewall that are blocking the services. Any user who is getting kicked for this will have to stop whatever is blocking PB or configure the program to allow the two services.

The below link is a tool provided by PunkBuster that will help users who need to reinstall the services:

http://www.evenbalan...pbsvc/pbsvc.exe

If the above PBSVC program does not pass all the tests, please ensure that any installed firewalls or other programs are not blocking the PnkBstrA/B services.

If that still does not do the trick, please open a ticket with PunkBuster here:
http://www.evenbalan...age=support.php and be sure to paste the log from the PBSVC program within the ticket, and EvenBalance support should be able to help you in identifying what programs are blocking the services.

Regards,
Adrian

thx for the info adrian, ill try it




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